Our staff speak 20+ different languages (and even more dialects) and come from the communities we serve so we can provide understanding and personal service to our customers.
It is important for our customers to feel comfortable when discussing their financial circumstances so we strive to offer a respectful service and where possible in a customer's preferred language. We also use simple terms and plain English in our advertising and communications to ensure our products and the application process is easy to understand and transparent so our customers can select the best loan to suit their needs.
Unlike most lenders, we choose to speak to you.
We invest in training our staff to assess you as a customer individually when reviewing your loan application rather than just using your credit score. We believe that by listening to your story, we can offer the right product to suit your needs.
This means we are able to help you if have a salary, if you are on benefits or if you have recently moved to the UK.
Big Plus Loan
148% representative (variable)
Oakam Loan
1424% representative (variable)
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